Please allow UP TO 7-14 BUSINESS Days to Receive Your Order!
Normally orders deliver within 5-7 business days but Depending on Demand and Flash Sales, some orders may be delayed a few more days than normal!
Shipping Transit Times
All standard shipping orders have a warehouse processing time in addition to the carrier transit times.
International orders will be processed during
the same time.
If your order is placed on a Saturday or Sunday your orders processing time starts on the following Monday- Tuesday
It is the customer's responsibility to provide the correct shipping address at the time of checkout. Please make every attempt to check your address before submitting your order. We cannot guarantee requests to update the shipping address will be processed. If your order was shipped to an inaccurate or invalid address we cannot reship or replace it until the item has been returned to our warehouse. If Touch Hair Co. reships your order you will be responsible
for additional shipping costs.
If delivery has been confirmed for your package via the shipping carrier, we cannot send out a replacement/additional package once the delivery has been confirmed by the carrier. Please check for missing packages with the carrier file a claim with the carrier prior to contacting us. Be sure to note your claim number upon contacting us. If your domestic, USA delivery, has not arrived and tracking has not been updated for 15 days or more
(not delivered within 15 days) please contact us at TouchHaorco@gmail.com so that we can file a claim on your behalf and send a replacement to you. If your International delivery has not arrived and tracking has not been updated for 30 days or more please email firstname.lastname@example.org so that we can submit a claim to replace your order.
Inaccurate or Missing Shipping Addresses
We are not responsible for missing or inaccurate shipping addresses. Once your order is placed we cannot update your address. If you place an order and the address was not accurate or complete we cannot guarantee that it will be updated or fixed before it is shipped to you. Hollywood Hair Bar will not refund or replace items sent to inaccurate/incomplete addresses.
Estimated Shipping Times:
USA: 7-14 Business Days
Canada : 7-14 Business Days
Bahamas : 10 - 14 Business Days
Germany : 8 - 14 Business Days
Iraq : 10 - 21 Business Days
Kenya : 10 - 21 Business Days
Kuwait : 10 - 21 Business Days
South Africa : 10 - 21 Business Days
North America : 5 - 7 Business Days
Europe : 7 - 10 Business Days
Australia, New Zealand and Oceania : 7-14 Business Days
Customs and Import Taxes
Additional Fees & Taxes for International Orders (Outside the USA)
Touch Hair Co. LLC. is a USA based company and is not responsible for any taxes, VAT, duties, or any additional fees charged by local economies.
Buyers are responsible for any customs and import taxes that may apply. Touch Hair Co. LLC is not responsible for Country Import fees or
any delays due to customs.