Due to COVID-19 We are now offering curbside pick-ups for most orders.

Política de envío

Please allow UP TO 7-14 BUSINESS Days to Receive Your Order!

Normally orders deliver within 5-7 business days but Depending on Demand and Flash Sales, some orders may be delayed a few more days than normal!

 

 

Shipping Transit Times

All standard shipping orders have a warehouse processing time in addition to the carrier transit times.  

International orders will be processed during

the same time.

If your order is placed on a Saturday or Sunday your orders processing time starts on the following Monday- Tuesday

Customer Responsibility


It is the customer's responsibility to provide the correct shipping address at the time of checkout. Please make every attempt to check your address before submitting your order. We cannot guarantee requests to update the shipping address will be processed.  If your order was shipped to an inaccurate or invalid address we cannot reship or replace it until the item has been returned to our warehouse.  If Touch Hair Co. reships your order you will be responsible

for additional shipping costs.

Lost/Missing Deliveries


If delivery has been confirmed for your package via the shipping carrier, we cannot send out a replacement/additional package once the delivery has been confirmed by the carrier. Please check for missing packages with the carrier file a claim with the carrier prior to contacting us. Be sure to note your claim number upon contacting us. If your domestic, USA delivery, has not arrived and tracking has not been updated for 15 days or more

(not delivered within 15 days) please contact us at TouchHaorco@gmail.com so that we can file a claim on your behalf and send a replacement to you.  If your International delivery has not arrived and tracking has not been updated for 30 days or more please email hollywoodhairbar@gmail.com so that we can submit a claim to replace your order.

Inaccurate or Missing Shipping Addresses 


We are not responsible for missing or inaccurate shipping addresses.  Once your order is placed we cannot update your address.  If you place an order and the address was not accurate or complete we cannot guarantee that it will be updated or fixed before it is shipped to you.  Hollywood Hair Bar will not refund or replace items sent to inaccurate/incomplete addresses.

 

Estimated Shipping Times:

USA: 7-14 Business Days

 Canada : 7-14 Business Days

 Bahamas : 10 - 14 Business Days

Germany : 8 - 14 Business Days

 Iraq : 10 - 21 Business Days

 Kenya : 10 - 21 Business Days

Kuwait : 10 - 21 Business Days

South Africa : 10 - 21 Business Days

North America : 5 - 7 Business Days

Europe : 7 - 10 Business Days

Australia, New Zealand and Oceania : 7-14 Business Days

Customs and Import Taxes

Additional Fees & Taxes for International Orders (Outside the USA)

Touch Hair Co. LLC. is a USA based company and is not responsible for any taxes, VAT, duties, or any additional fees charged by local economies.

Buyers are responsible for any customs and import taxes that may apply. Touch Hair Co. LLC is not responsible for Country Import fees or

any delays due to customs.